Privacy Policy

Effective Date: August 16, 2025
Last Updated: August 16, 2025

Fleetnest Logistics LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website at https://fleetnestlogistic.com, contact us, or use our services.

1. Information We Collect

We may collect the following categories of personal information:
– Identifiers: Name, email address, phone number, business name, mailing address.
– Commercial Information: Records of services provided, transaction details, carrier setup data.
– Internet Activity: IP address, browser type, device information, cookies, analytics data.
– Communication Data: SMS, WhatsApp, email, and phone call logs between you and us.
– Uploaded Content: Documents such as W9, MC Authority, Certificate of Insurance.

2. Methods of Collection

– Direct: Information submitted through forms (e.g., Carrier Setup, Contact Us), email, SMS, and phone.
– Automatic: Cookies, analytics, and similar technologies to monitor site performance and usage.
– From Communications: Conversations via SMS, WhatsApp, phone calls, and emails.

3. Use of Information

We use your personal information to:
– Authenticate your identity and send one-time passcodes (OTPs) or verification codes.
– Provide operational updates: dispatch info, carrier packet status, appointment reminders.
– Send marketing content if you have opted in.
– Improve our services and website functionality.
– Comply with legal requirements and dispute resolution.

4. SMS & Messaging Policy

By providing your mobile number and opting in, you agree to receive:
– Account-related SMS messages (e.g., verification codes, status updates, scheduling notices).
– Optional promotional SMS messages if you have given explicit consent.
Message & data rates may apply. You can opt out at any time by texting STOP.

5. No Mobile Information Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Sharing of Information

We do not sell your personal information. We may share with:
– Service Providers: Messaging platforms, hosting providers, analytics vendors.
– Legal Authorities: As required by law or to protect our rights.
– Business Transfers: In mergers, acquisitions, or asset sales.

7. California Consumer Privacy Rights (CCPA/CPRA)

Residents have the right to:
– Know the personal information we collect and its usage.
– Request deletion of personal information.
– Opt out of sale/sharing (not applicable as we do not sell data).
– Correct inaccurate information.
– Limit use of sensitive personal information.
Submit requests via support@fleetnestlogistic.com or +1 (866) 896-6661.

8. Shine the Light Law

California residents may request information on disclosure to third parties for direct marketing. Email support@fleetnestlogistic.com with subject “California Privacy Request.”

9. Data Retention

We retain personal data only as long as necessary for business or legal compliance.

10. Data Security

We use encryption, access control, and monitoring to protect data.

11. Children’s Privacy

We do not knowingly collect data from individuals under 13.

12. Changes to This Policy

We may revise this policy; continued use of our site indicates acceptance.

13. Contact Us

Fleetnest Logistics LLC
16403 Derian Ave, Irvine, CA 92614
Email: support@fleetnestlogistic.com
Phone: +1 (866) 896-6661